General terms and conditions
The electronic purchase of tickets on the website www.buenosairesbus.com and their use implies acceptance of all the abovementioned conditions and of the current regulations concerning passenger transport.
Ticket Control / Proof of identity
The user is responsible for entering accurate data at the time of purchase. Any false data entered by the user shall be the sole responsibility of the user.
Proof of purchase
Purchases made through this website are made by end consumers, and tickets are sufficient proof of these transactions.
Tickets cannot be exchanged or returned.
Children up to 3 (three) years of age, inclusive, travel free of charge. All children must travel accompanied by an adult.
It is the responsibility of passengers to meet all regulatory requirements regarding personal IDs for travelling. The transport company will not be liable for any expenses or inconvenience caused by the failure of passengers to comply with these requirements.
The tickets purchased include a liability insurance for passengers transported in accordance with current regulations. The ticket holder will be insured by ESCUDO SEGUROS, as contracted by the Joint Venture UTE DERRUDER HERMANOS SRL, ROTAMUND SRL.
Tickets are valid for 24 (twenty-four) or 48 (forty-eight) hours, depending on the ticket purchased. Validity begins when the passenger first gets on the bus and the guide activates his/her ticket.
Smoking aboard the bus is strictly forbidden.
For safety reasons, no items may be transported that may in any way endanger the safety of the bus, the passengers or the staff of the transport company.
Passengers must remain seated while the vehicle is in motion.
Passengers are not allowed to drink alcoholic beverages aboard, regardless of age or time of the day.
Passengers must show decorum and respect aboard, must not damage bus property and must be respectful and considerate to other passengers pedestrians, vehicles, houses, buildings and street furniture .
Passengers must not damage bus property or they will be asked to get off the bus.
Passangers are not allowed to travel bare-chested.
The company is not liable for any expenses or damages that may be caused by delays in departure, arrival or interruptions during the tour, when these are due to accidents or events beyond the company’s control.
The company reserves the right of admission of passengers, and may bring legal action for any cause that may pose a threat to or disturb any of the passengers or members of the company´s staff.
The website www.buenosairesbus.commay contain links to other websites operated by third parties independent of the Derudder Hermanos - Rotamund Joint Venture. These links are purely referential. Derudder Hermanos - Rotamund Joint Venture has no control over these websites and is not responsible for their content. The inclusion of these sites in www.buenosairesbus.comdoes not imply any type of association with these third parties or with their operators.